Employee Relations: Managing Employee Conflicts and Maintaining Positive Relationships.

Image source : (Goh,2022) Organizational culture is considered an essential indicator of organizational performance and success. At the same time, in today's competitive market, employee relations have become increasingly vital for companies striving to attract, retain, and engage talent. As a result, the link between organizational culture and employee interactions is an issue of contention. The term organizational culture (Robbin & Coulter, 2005) is described as shared values, beliefs, thoughts, or ideas held by employees within an organization. (Schein, 2010) refers this as the common set of assumptions, values, beliefs, and norms that develop over time during the process of facing organization’s external and internal challenges. These shared assumptions serve as a framework for how employees perceive, think, and behave within the organization, and are passed down to new members as the "correct" way of approaching similar problems. (Hofstede, 1980) defines organi...

Image source : GettyImages Equality, Diversity and Inclusion are key concepts in any successful organization and their meanings have evolved over time. Diversity refers to the existence of array of differences among individuals, such as differences in race, gender, age, and culture. Inclusion refers to the building of an environment where everyone feels welcome and included, despite of their differences. Treating individuals fairly and without bias or discrimination is Equality . (Mckinsey, 2023) “Diversity refers to much more than skin color. It can encompass age, gender, race, religious affiliation, economic class, military experience and sexual orientation” ( Galagan, 1991)  Diversity is based on the concept of recognition and value of differences. Equality, diversity and Inclusion (EDI) is a multifaceted approach that involves various policies, practices, and strategies designed to ensure that all individuals are given equal opportunities, that differences are respected and a...

  Image source : cloverHR Performance management is a crucial component of effective employee relations. This is because it involves the  implementation of  various processes that organizations use to evaluate and improve employee performance while maintaining positive relationships among its employees . Performance management can be defined as the process through which managers ensure that employees' activities and outputs contribute to the organization's goals.  (Michael Armstrong, 2014) It can also be defined as a a ‘systematic approach’ to managing and measuring employee performance in order to achieve organizational goals. (Bratton & Gold, 2017) According to DeNisi and Pritchard , its the process of identifying, measuring, evaluating, and developing the performance of individuals and teams and aligning performance with strategic goals and objectives of the organization. (DeNisi & Pritchard, 2006) The relationship between performance management and emplo...

(Image source : Luke,2020) Remote work, also known as telecommuting or teleworking is one of the emerging work arrangements in the current work contexts.  With the advancement of technology, remote work has enabled employees to work from anywhere at any time.  According to a research article published by Timothy Golden , remote work is defined as a work arrangement that involves the use of information technology to enable employees to work from home or other remote locations, with the expectation that they will remain connected to the organization and their colleague. (Golden & Veiga, 2005) . Remote working can be separated into two segmentations further as working from home and working from anywhere. (Jackson & Fransma, 2018)   Choudhury defines working from home as a work arrangement where the employee works within a specific distance from the corporate office, usually within 50 miles, but not necessarily from their own home. It is noteworthy that most workers...

Image source : Gettyimages                                                                           The significance of workplace conflict cannot be overstated in organizational life, as it has far-reaching implications for both organizations, such as performance (Meier, et al., 2013), and individuals, including their well-being (Sonnentag, et al., 2013). Conflicts can be defined in different ways depending on the perspective and context perspective of the person defining it. According to (Pruitt & Kim, 2003) conflict is a perceived disagreement in interests, where the parties believe that their present goals are incompatible. (Litterer, 1966) defines conflict as a type of behavior that involves the manifestation of this perceived disagreement in interests. In terms of (Tedeschi, et al...